Activate automatic registration of products and compatibilities of thermal printers

This setting allows products and compatibilities to be registered automatically using the readings taken from the thermal printers.

The agent will automatically collect the supplies information from the equipment readings and register them according to the data in the thermal printer's internal memory.

Thus, using this option, products can be registered with all the data or not.

The capacity obtained via reading will always be recorded as 0 (indeterminate), as thermal printer supplies do not have this data.

By default, this setting is enabled.

Who can use this feature

Users with the Admin or Administration of product settings permissions

Instructions

1. Configure monitoring of network thermal printers and/or USB thermal printers

2. Activate the monitoring of alerts, supplies, and odometers of services

3. Go to Settings > Supplies menu

4. Find the option Automatic registration of products and compatibilities

This setting is valid for both conventional printers and thermal printers. Any changes made will be applied to both types of devices.

5. Click on the Edit button

6. Enable the Automatic product registration field

7. Enable the Automatic registration of compatibilities field
   Automatic registration of compatibilities will only be available for activation when automatic product registration is enabled.

8. Click the Save button

The next time the thermal printer is read, the supplies will be linked to it according to the data stored in the equipment's internal memory.

9. View information about automatically registered supplies:

   1. If the supply capacity is zero, enter the capacity using one of the following options:

      1. Edit the data of the product registered automatically and enter the capacity in meters (Thermal Paper, Thermal Transfer Paper or Ribbon) or units (Cutter); or

      2. Create manually a new product and enter the capacity in meters (Thermal Paper, Thermal Transfer Paper or Ribbon) or units (Cutter); or

      3. Force the use of a fixed product in the printer or assign the product requested in the last demand; or

      4. Force a fixed capacity for the supplies of a specific printer.

   2. If the supply capacity is not zero, this indicates that one of the above options may have been applied previously. In this case, check that the value recorded is correct and, if not, use one of the above options to correct the information.

The compatibility of the product with the thermal printer will be automatically registered from the second reading, based on the model identified during the reading of the equipment.