Configure thermal printer service monitoring

Allows you to configure the time it takes to capture network thermal printer data and to enable and disable certain features.

• Thermal printer response time: determines how long the agent will try to capture data from odometers.

• Use ping test to monitor: when enabled, performs a PING test for each thermal printer at the start of monitoring.

• Alert monitoring: when enabled, monitors events/alerts from registered devices.

• Odometer monitoring: when enabled, the service will collect the thermal printer's registration information and monitor the odometer of registered devices. When disabled, the service will only collect the thermal printer's registration information.

Settings for Thermal printer response time and Use ping test to monitor are only available for network thermal printers.

Who can use this feature

Users with the Admin or Installation management permissions

Instruções

1. Go to the Installations > Services menu

2. Click on the desired service to open its properties

3. Click on the Settings and Monitoring tab

4. Enter the printer's response time
   The minimum time is 1 minute, and the maximum time is 10 minutes.

5. Enable or disable the settings as desired

6. Click the Save button