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Configuring rules for demand management

Before starting to manage supply demands, it is necessary to analyze and review some settings that will influence this process.

  • Demand replenishment service rule: only members who have this rule enabled can generate supply alerts and carry out demand planning.
    By default, NDD Orbix portal will have a rule enabled for all members for toner and cylinder supplies.
    If you wish, you can adjust existing rules or create customized rules, depending on the needs of your operation.

  • Supply running low alert rule: determines the criteria for issuing the supply running low alert.
    By default, NDD Orbix portal will have a rule that alerts using the following criteria:
    - Running low by: when it is less than 30 days old
    - Yield: when it reaches 80%
    - Level: when less than 25%
    If you wish, you can adjust the existing rules or create customized rules, according to the needs of the operation.

  • Automatic demand request rule: when configured, a demand will automatically be requested for the supply on alert, without going through the request stage.

  • Send e-mail rule when a demand is generated: when configured, the recipients entered in the rule will receive an e-mail when the demand goes into planning, according to the linked members.
    This rule can also be used to enable the demand to be closed when the e-mail is sent. In other words, when the supply demand is requested, the demand will be automatically terminated and will not go through the planning stage.

  • Customized demand statuses: when configured, at the planning stage, it is possible to change the status of the demand to identify the stages in the flow of active demands.

  • Automatic completion of demands rule: when configured, the system will automatically complete the demand when it detects a supply change in the printer, as long as it is the same type and color, eliminating the need for manual intervention.

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