Request printer supply demands

When supply running low alerts are generated, you can request product demands for them.

If there is an automatic demand request rule enabled for the supply, the demand will be requested automatically for the configured members. In this case, it is not necessary to follow the steps described below.

Who can use this feature

Users with the Admin or Warning management permissions

Instructions

1. Go to the Supplies > Supplies running low menu

For more details on alerts, go to Manage printer supply running low alerts.

2. Select the alerts in the grid where the replacement demands will be generated

3. Click on the Request button in the top right corner

4. Review the list of demands to be requested and the suggestions of compatible products for each demand

To exchange the replacement product of a demand for another with a type and color compatible with the printer model of the selected alert:

1. Click on the ✎ icon of the desired alert

2. Select another compatible product

3. Click on the Save button

To remove a demand request from the list, click on the 🗑 icon.

5. Enter a comment with information about the demand generation, if desired

6. Click on the Request button

If there are active e-mail rules, whenever a demand is opened, an e-mail will be sent to the recipients configured in the rule.

If the email rule is configured to end the request automatically, the demand will be ended at the time of the request.