Create thermal printer supply running low alert rule
Allows you to configure the criteria for issuing the supply running low alert.
By default, the system will have a rule called Default applied to all members, which will alert you whenever the supply meets one of the following criteria:
Running low by: when equal to or less than 30 days
Yield: when it reaches 80%
For thermal printers, there will also be a specific level rule called Thermal Supplies enabled and applied to all members, which will alert whenever the printer's ribbon low or media low sensor is activated on devices that have this sensor.
These settings can be customized according to your needs.
Who can use this feature
Users with the Admin or Supply settings management permissions
Instructions
Supply running low alerts can be generated by the criteria of:
Create rule by running low and yield criteria
Allows you to configure a rule to generate an alert when a supply is running low, based on the following criteria:
Running low by: when the estimated end of supply is equal to or less than X days.
Yield: when production reaches X% of its capacity.
Level: criterion applicable exclusively to conventional printers, which indicate the supply level ranging from 0% to 100%.
To generate alerts for supplies running low for thermal printers based on the Running low status, create a rule using the specific level criterion.
Go to Settings > Supplies
Locate the Alert for supply running low option
Click the Open button
The settings are valid for both conventional printers and thermal printers. Any changes to rules that cover both types of devices will be reflected in both.
Change default rule criteria
The NDD Orbix portal has a standard rule, called Default, which will be applied to all members of the system.
To change your criteria, follow the steps below:
Click on the rule name Default to open its properties
Change the data of the desired criteria
Click the Save button
Create a rule for specific members
If you want specific members to generate alerts based on other criteria, follow the steps below:
Click the ✚ button in the top right corner
Enter the name of the rule
Enter the rule criteria
Click the + Add button to add the members of the rule
Select the members according to the desired hierarchy
Click the Add button to add the member and remain on the add screen or the Add and Close button to add the member and return to the register
Click the Save button to create the rule and return to the grid, the Save and Open button to create the rule and open its settings, or the Save and Create button to create the rule and remain on the creation screen
The specific rules will take precedence over the default rule.
Create rule by specific level criterion
Allows you to configure a rule to generate an alert when the supply level reaches the value specified in the rule.
For thermal printers, the level of -200 should be used to signal that the supply is running low. This level will be determined when the printer's ribbon low or media low sensor is activated, on devices that have this sensor.
Go to Settings > Supplies
Locate the Alert for supply running low based on specific load value option
Click the Open button
The settings are valid for both conventional printers and thermal printers. Any changes to rules that cover both types of devices will be reflected in both.
Activate rule for all members
The NDD Orbix portal has a standard rule, called Thermal Supplies, which will be applied to all members of the system.
If you want all members to generate alerts based on a specific level, follow the steps below:
Click on the rule name Thermal Supplies to open its properties
Keep the level at -200
Enable the rule to make it active
Click the Save button
Create rule for specific members
If you want specific members to generate alerts for specific levels, follow the steps below:
Click on the rule name Thermal Supplies to open its properties
Disable the rule to make it inactive
Click the Save button
Click the ✚ button in the top right corner
Enter the name of the rule
Enter the level -200
Enable the rule to make it active
Click the + Add button to add the members of the rule
Select the members according to the desired hierarchy
Click the Add button to add the member and remain on the add screen or the Add and Close button to add the member and return to the register
Click the Save button to create the rule and return to the grid, the Save and Open button to create the rule and open its settings, or the Save and Create button to create the rule and remain on the creation screen
Add exceptions to the default rule
If you want all members to generate alerts based on the specific default level configured, except for a few, follow the steps below:
Configure and enable the Thermal Supplies rule, as instructed in Activate rule for all members
Click the ✚ button in the top right corner
Enter the name of the rule
Enter the level of -200
Disable the rule to make it inactive
Click the + Add button to add the members of the rule
Select the members according to the desired hierarchy
Click the Add button to add the member and remain on the add screen or the Add and Close button to add the member and return to the register
Click the Save button to create the rule and return to the grid, the Save and Open button to create the rule and open its settings, or the Save and Create button to create the rule and remain on the creation screen
The specific rules will take precedence over the default rule.
Add or remove members from the created rule
Click on the rule name to open its properties
Click on the Members tab
To add members to the rule, follow the steps below:
Click the ✚ button in the top right corner
Select the members according to the desired hierarchy
Click the Add button to add the member and remain on the add screen or the Add and Close button to add the member and return to the grid
To remove members from the rule, follow the steps below:
Select the desired members
Click the 🗑 button in the top right corner
Click the Confirm button in the message box to confirm the removal
It is not possible to add or remove members from the Default rule, as it is intended to be applied to all members.
When you delete a rule, its settings will no longer apply to the members you entered. The Default rule cannot be deleted.