Configure SNMP protocol for EcoPrint printers

Configuring SNMP protocol for printers and TCP/IP print queues is necessary for the NDD - Supply Watch service to identify the devices managed by the NDD Orbix portal and apply supply saving.

In rules where the members are printers, in addition to configuring the SNMP protocol in the service of each managed printer (as instructed in Configure printer service communication), it is necessary to configure the SNMP protocol of the printers covered by the EcoPrint rules (as instructed in this documentation).

The registered SNMP protocol settings will be applied to the printers in the print queues management and EcoPrint functionalities.

In the SNMP connection, when using v1/v2 or v3, you can configure a time interval (in milliseconds) between each SNMP call made to the printer.

By default, the NDD Orbix portal will have an SNMP protocol registered for all customers, with the following settings:

• Customer: All

• SNMP entry name: Default

• Response time (ms): 3,000

• Number of attempts: 3

• Reading community: public

• Protocol: v1/v2

Review the default configuration to identify whether it will meet your needs.

If necessary, create specific configurations for customers who have different SNMP parameters than the default, considering that the specific configurations will take precedence over the default configuration.

The interval at which the agent searches for printers will depend on the answer time and the number of attempts configured in the protocol. Thus, each search can be a minimum of 5 minutes and a maximum of 30 minutes, depending on the configuration. However, if there is an error during the printer search, this time can be extended.

Always keep SNMP connections up to date.

Instructions

1. Go to Settings > SNMP protocol

2. Click on the button ✚ in the top right corner

3. Select the customer that will be linked to this protocol configuration

4. Enter the other protocol settings

5. Click the Save button

More than one SNMP protocol can be created per customer, as long as the settings contain different SNMP entry names.

To delete a protocol, go to Edit or delete records.

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