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Configure SNMP protocol for the print queue service

Configuring SNMP protocol for TCP/IP print queues is necessary so that printers can be identified when queues are created.

In the SNMP connection, when using v1/v2 or v3, you can configure a time interval (in milliseconds) between each SNMP call made to the printer.

By default, the NDD Orbix portal will have an SNMP protocol registered for all customers, with the following settings:

  • Customer: All

  • SNMP entry name: Default

  • Answer time (ms): 3,000

  • Number of attempts: 3

  • Reading community: public

  • Protocol: v1/v2

Review the default configuration to identify whether it will meet your needs.

If necessary, create specific configurations for customers who have different SNMP parameters than the default, as instructed below, considering that the specific configurations will take precedence over the default configuration.

The interval at which the agent searches for printers will depend on the answer time and the number of attempts configured in the protocol. Thus, each search can be a minimum of 5 minutes and a maximum of 30 minutes, depending on the configuration. However, if there is an error during the printer search, this time can be extended.

Always keep SNMP connections up to date.

Who can use this feature

Users with the Admin or Administration of SNMP settings permission

Instructions

  1. Go to Settings > SNMP protocol

  2. Click on the button ✚ in the top right corner

  3. Select the customer that will be linked to this protocol configuration

  4. Enter the other protocol settings

  5. Click the Save button

More than one SNMP protocol can be created per customer, as long as these settings contain different SNMP entry names.

To delete a protocol, go to Edit or delete records.

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