Change product from printer supply demand

When the demand is requested, the product is selected for replacement.

However, this product can be exchanged for another compatible one.

If a supply is at forced capacity or forced product, the demand data will be overwritten to reflect the forced capacity or forced product, even if the demand product changes.

Who can use this feature

Users with the Admin or Demand planning permissions

Instructions

1. Review the products linked as compatible, if desired

2. Go to Supplies > Demand planning

3. Locate the desired demand

4. Click on the ⋮ button at the end of the line

5. Click on Change product

6. Select another product from the list of products with type and color compatible with the printer model of the demand

7. Enter a comment with information about the product change, if desired

8. Click on the Save button

The changes made and the comment, if entered, will be available in the demand history, along with the information of the user who carried out the action.