Skip to main content
Skip table of contents

Create custom statuses for thermal printer supply demands

Allows you to manage optional custom statuses to identify the stages in the flow of active demands.

The system allows you to register up to 10 optional statuses.

The statuses can represent all the stages of the request until the demand is finalized, according to the following example flow:

  1. Approved: the request has been analyzed and accepted.

  2. Fulfilled: the order has been placed.

  3. Invoiced: the invoice has been issued.

  4. Forwarded: the order has been sent to the customer.

  5. Lost: the order has not reached the customer.

  6. Received: the customer has confirmed receipt of the order.

This form facilitates traceability and control of demand, since it is possible to filter the desired statuses.

In addition, the statuses can make it possible to control logistics factors, such as deadline, carrier name, etc.

Who can use this feature

Users with the Admin or Supply settings management permissions

Instructions

  1. Go to Settings > Supplies

  2. Locate the Customised demand statuses option

This setting is valid for both conventional printers and thermal printers. Any changes made will be applied to the demands of both types of devices.

  1. Click on the + Create button

  2. Enter the name for the status that will be assigned to the supply demands

  3. Click on the Save button

When you delete the status, it will also be removed from the active demands in which it is being used.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.