Configure addresses for searching network printers for the service

Configuring addresses for searching printers defines which devices will be monitored by the service. This configuration can be done by three methods:

• Unicast addresses: searches each network address individually within a configured range. Only IPv4 addresses are supported.

• Broadcast addresses: searches network addresses simultaneously, according to the configured subnets. Only IPv4 addresses are supported.

• Specific network address: searches for a unique network address. Supports IPv4 and IPv6.

After configuration, the agent performs a scheduled or immediate search, registering the printers found and starting their monitoring.

Who can use this feature

Users with the Admin or Installation management permissions

Instructions

1. Access the Installations > Services menu

2. Click on the desired service to open its properties

Configure unicast address search

1. Click on the Settings and Printer search tab

2. Locate the Search for unicast option

3. Click on the View and edit button

4. Click on the ✚ button in the upper right corner

5. In Manually add, enter the initial and final network addresses

6. In Import CSV, upload a CSV file containing the initial and final addresses

   1. Download the import model in Download template

   2. Fill in the CSV file with the initial and final addresses

   3. Save the CSV file and select or drag it to the portal

The maximum file size allowed is 100kb.

7. Click the Add button to add the addresses and remain on the addition screen or the Add and Close button to add the addresses and return to the registration

For additions to occur without errors, the addresses must be valid and the final address cannot be less than the initial one.

9. Configure the printer search

If an address range is edited or deleted, all printers found so far in the range will be deleted and will no longer be monitored.

Configure broadcast address search

Before manually adding or importing network addresses for broadcast address search, you must enable the configuration.

When enabled, the portal will perform an independent search to automatically locate all printers available on the network. If network addresses are added, the system will perform the search both independently and by the addresses entered.

When you disable it, no further searches will be performed, but the printers found up to the moment of deactivation will remain registered and will continue to be monitored.

1. Click on the Settings and Printer search tab

2. Locate the Broadcast addresses option

3. Enable the configuration

4. Click on the View and edit button

5. Click on the ✚ button in the upper right corner

6. In Manually add, enter the network address and subnet mask

7. In Import CSV, upload a CSV file containing the addresses and masks

   1. Download the import model in Download template

   2. Fill in the CSV file with the addresses and masks

   3. Save the CSV file and select or drag it to the portal

The maximum file size allowed is 100kb.

8. Click the Add button to add the addresses and remain on the addition screen, or click the Add and Close button to add the addresses and return to the registration screen

For additions to occur without errors, the addresses and masks must be valid.

9. Configure the printer search

If an address or mask is edited or deleted, all printers found up to that point will remain registered and will continue to be monitored.

Configure specific network address search

1. Click on the Settings and Supervised network addresses tab

2. Click on the ✚ button in the upper right corner

3. In Manually add, enter the specific network address

4. In Import CSV, upload a CSV file containing the addresses

   1. Download the import template in Download template

   2. Fill in the CSV file with the addresses

   3. Save the CSV file and select or drag it to the portal

The maximum file size allowed is 100kb.

5. Click the Add button to add the addresses and remain on the addition screen, or click the Add and Close button to add the addresses and return to the registration screen

For additions to occur without errors, the addresses must be valid.

If an address is blocked, a notification will be displayed. When you confirm the addition, the address will be automatically unblocked and will be monitored again if there is still a printer linked to it.

After confirming the addition, if there is a printer linked to the specific network address, the agent will search immediately, register the device on the portal, and start monitoring.