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Change status of printer supply demand

As soon as a demand for replacement supplies is requested, the process of analyzing the purchase begins, with stages that precede the finalization of the request.

To manage these steps, there is the function to change the status of the demand, which allows the user to customize the status of the request according to its flow.

The statuses can represent all the stages of the request until the demand is finalized, according to the following example flow:

  1. Approved: the request has been analyzed and accepted.

  2. Fulfilled: the order has been placed.

  3. Invoiced: the invoice has been issued.

  4. Forwarded: the order has been sent to the customer.

  5. Lost: the order has not reached the customer.

  6. Received: the customer has confirmed receipt of the order.

This form facilitates traceability and control of demand, since it is possible to filter the desired statuses.

In addition, the statuses can make it possible to control logistics factors, such as deadline, carrier name, etc.

Who can use this feature

Users with the Admin or Demand planning permissions

Instructions

  1. Create customized demand statuses

  2. Go to Supplies > Demand planning

  3. Select the desired demand

  4. Click on the Change status button in the top right corner

  5. Select the desired status

  6. Enter a comment with information about the status change, if desired

  7. Click on the Save button

When you link the status to a supply or change it, you can see it in the grid via the Status column.

The changes made and the comment, if entered, will be available in the demand history, along with information on the user who carried out the action.

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