Block or unblock monitoring of USB printers by serial number

Monitoring blocking allows you to prevent the service from monitoring certain USB printers based on their serial number.

• Block by serial number: monitoring of the printer associated with the serial number will be blocked.

Blocking can be performed in two ways:

• By service, to block multiple serial numbers at the same time;

• By printer, to block multiple services that monitor a serial number.

Who can use this feature

Users with the Admin or Installation management permissions

Instructions

Block serial number by service

1. Access the Installations > Services menu

2. Click on the desired service to open its properties

3. Click on the Settings tab and on the Monitoring option

4. Locate the Block Filter by Series option

5. Click on the + Add button.

6. Enter the serial number

7. Click the Add button to add the serial number and remain on the addition screen, or click the Add and Close button to add the serial number and return to the registration screen

8. Repeat the action as many times as necessary until you have added all the desired blocks

Block serial number by printer

1. Access the Monitoring > Printers menu

2. Click on the name of the desired printer to open its properties

3. Click on the Installations tab

4. Select the desired service

5. Click on the Blocking > Block by series button

6. Click on the Confirm button in the message box to confirm the action

The block will be listed in the settings of the respective services.

Unblock serial number

1. Access the Installations > Services menu

2. Click on the desired service to open its properties

3. Click on the Settings tab and on the Monitoring option

4. Locate the desired serial number

5. Click on the trash can icon

When a serial number is unlocked, the printer will be monitored by the service again, if it is still connected via USB.