Block or unblock monitoring of USB printers by serial number

The monitoring filter allows you to specify which serial numbers you want to block the monitoring of printers so you can determine which services will not monitor the device.

• Block filter by serial number: will block monitoring of the printer that has the serial number entered

The monitoring filter can be set up in two ways:

• By service, allowing several printers to be blocked at the same time

• By printer, allowing you to block the services that monitor that printer

Who can use this feature

Users with the Admin or Installation management permissions

Instructions

Filter by service

1. Access the Installations > Services menu

2. Click on the desired service to open its properties

3. Click on the Settings tab and the Monitoring option

4. Locate the Block Filter by Series option

5. Click on the + Add button

6. Enter the printer's serial number

7. Click the Add button to add the serial number and remain on the add screen, or the Add and Close button to add the serial number and return to the register

8. Repeat the action as many times as necessary until you have added all the desired blocks

Filter by printer

1. Access the Monitoring > Printers menu

2. Click on the name of the desired printer to open its properties

3. Click on the Installations tab

4. Select the desired service

5. Click on the Blocking button

6. Click on the Block by series option

7. Click on the Confirm button in the message box to confirm the action

The blocks made per printer will be listed in the settings of the respective services, and it is possible to remove the block from this list so that the printer can be monitored again.