Remove the gateway on Windows

Removing the Gateway Connector will interrupt the agent's communication with the portal if there are any agent pointing to it. We therefore recommend changing the agent's communication method before proceeding with the removal.

To change the agent's communication method, consult the documentation below, depending on the operating system used:

• Change agent communication on Windows

• Change agent communication on Linux

Instructions

1st way

In the Windows settings:

1. Go to Control Panel

2. Click on Programs

3. Click on Programs and Features

4. Locate the Gateway Connector program in the list

5. Right-click on the Gateway Connector program

6. Click Uninstall

7. Read the message carefully and click Yes

Alternatively, in steps 5 and 6 you can:

5. Left-click on the Gateway Connector program

6. Click Uninstall in the top bar above the list of programs

2nd way

Using the installer:

1. Run the Gateway Connector installer file again

2. Click Next on the initial installer screen

3. Click on the Remove icon

4. Click on Remove

5. Wait for removal and click Finish

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