Filter network printer monitoring by manufacturer and model

The monitoring filter allows you to define which manufacturers and models of network printers will be monitored and have their data collected. It is also possible to block specific manufacturers and models from being monitored.

Who can use this feature

Users with the Admin or Printer settings management permissions

Instructions

1. Go to Settings > Monitoring

2. Locate the Network monitoring filter option

3. Click on the Edit button

4. In the side tab, under Customer, check the All Customers option if you want the rule to apply to all customers or Specific Customers if you want to add which customers the rule will apply to

5. In the side tab, under Monitoring type, check the option Monitor all, but block selected manufacturers and models to monitor all and add exceptions to block, or Block all, but monitor selected manufacturers and models to block all and add exceptions to monitor

6. Click the Save button

In step 4, if the Specific Customers option is chosen, follow the steps below:

1. Click the + Add button

2. Select the customers you want to add to the rule

3. Click the Add button to add and remain on the add screen or the Add and Close button to add and return to the page

In step 5, to add the exceptions according to the option chosen, follow the steps below:

1. Click on the + Add button

2. Enter the desired Manufacturer (mandatory)

3. Enter the desired Model (optional)

If only the manufacturer is specified, all models from that manufacturer will be included in the rule.

4. Click the Add button to add and remain on the add screen or the Add and Close button to add and return to the page

5. Repeat the action as many times as necessary until you have added all the manufacturers and models you want

When creating, editing, or deleting a monitoring filter that blocks manufacturers and models with printers already registered, review the inventory to stop managing those devices.