Assign department to site device
Once you have created your customer's departments, you can assign them to the site device.
Who can use this feature
Users with the Admin or Site management, Edit Printers (to link the department via the printer properties) or Edit computers (to link the department via the computer properties) permissions
Instructions
There are two ways to assign the department to the site device:
1st way
Through the customer:
Go to Administration > Customers
Click on the name of the desired customer to open its properties
Click on the Sites tab
Click on the name of the desired site to open its properties
Click on the Devices tab
Select the desired devices
Click the Assign department button
Select the desired department
Click the Save button
Departments created in a customer cannot be assigned to another customer.
2nd way
Through the device:
Printer:
Go to Monitoring > Printers
Click on the name of the desired printer to open its properties
Click on the Info tab
Click on the Edit button
In the Department field, select the desired department
Click the Save button
Computer:
Go to Monitoring > Computers
Click on the name of the desired computer to open its properties
Click on the Info tab
Click on the Edit button
In the Department field, select the desired department
Click the Save button
The selected department will be linked to the device and the changes will be reflected in the customer record.
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