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Error code 8023

Failure

The log from the NDD - Printer Monitor service recorded error code 8023 (SerialOutOfPatternException).

Cause

The service was unable to capture the printer serial, or the serial found contains invalid bytes.

Solution

Restart the device and repeat the monitoring process.

Then, update the printer's firmware to the latest version, as indicated on the manufacturer's official website.

If the failure is not resolved using the solutions above, we recommend opening a support ticket for assistance in resolving the problem.


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