October 2023
These are the October 2023 release notes of NDD Orbix.
See a summary of all updates and click on the links to navigate each one.
NDD Orbix portal:
NEW FEATURES
IMPROVEMENTS
FIXES
DCA and Cloud Connector agent:
NEW FEATURES
IMPROVEMENTS
FIXES
NDD Orbix portal:
NEW FEATURES
IMPROVEMENTS
Replace the encryption method of the agent's proxy server settings
Improve the service configuration journey after creating the network printer monitoring rule
New permissions to enable or disable services and configure their rules
Change customer creation according to the units the user belongs to
Change user creation according to the units that the creator user belongs to
Improve the period filter for meters, supplies and alerts reports
FIXES
October 30, 2023
New features
Smart analytics of indicators through integration with Power BI (BETA version)
What is the new functionality? Provide a new way of analyzing the operation's main indicators through integration with the Power BI tool.
What is the benefit of the new functionality? The main benefits of this functionality are:
allows indicators to be presented according to the Power BI layout and based on the data available on the NDD Orbix portal.
facilitates detailed exploration of metrics, allowing important data and insights to be identified for decision-making.
enables you to apply dynamic filters to the indicators according to your specific needs.
How does the new functionality work? Access is via the Business Intelligence menu. The categories of indicators available are: Printers, Production, Premature exchanges, Exchanges and Demands, with each category having several indicators relevant to the operation.
Observations? The version currently available on the NDD Orbix portal for business intelligence is BETA.
To access this functionality, you need to obtain a license.
Improvements
Improve environmental impact indicator calculations
What purpose? Present data more precisely to the user, making it easier to identify the impact that the work carried out has generated on the environment.
What was done? Changed the environmental calculations presented for each category:
Trees: 8.333 pages produced per tree
Liters: 0.401 liters of water per printed page
KW: 0.02901 kilowatt-hours per printed page
Ton. of CO²: 0.0000404191 tons of carbon dioxide equivalent per printed page
What will be affected? The Environmental impact indicator in the Dashboard menu.
What is the impact on the environment? There isn't one.
Improve the messages displayed after attempting to update the computer's location
What purpose? To improve the messages displayed after attempting to update the computer's location.
What was done? Once the attempt to update the location of an active computer has been completed, a success or error message will be displayed. Error messages will contain the problem so that it can be resolved before a new update attempt is made.
What will be affected? Updating the computer's location.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Visibility of computer BIOS version
What purpose? To have visibility of the BIOS version of all computers monitored by NDD Orbix.
What was done? Added BIOS version information to the summary and computer info data.
What will be affected? The summary and computer info tabs.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Visibility of computer activity time
What purpose? Visibility of the activity time of all computers monitored by NDD Orbix, to check how long the equipment has been on without being restarted, since problems with slowdowns and updates can occur.
What was done? Added activity time information to the computer summary properties data.
What will be affected? The computer summary tab.
What is the impact on the environment? There isn't one.
Observations? The computer's activity time is counted when the computer is turned on. If the computer is turned off or restarted, the activity time will be reset to zero and will begin to be counted when the computer is turned on again. A dash (-) will be displayed when the computer is switched off.
Improve the visualization of some indicators
What purpose? Improve the user's visual experience of some Dashboard indicators.
What was done? Removed the Total column from the indicators that contained this information and stacked the information from the other categories in the graph column for better visualization.
What will be affected? The Monitoring - Online and offline by customer, Printer monitoring by customer and Prints by organization indicators in the Dashboard menu.
What is the impact on the environment? There isn't one.
Observations? In these indicators, to view the total number of items in each category, hover your mouse over the desired column.
Standardize the nomenclature of default panels
What purpose? Standardize the nomenclature of the Dashboard's default panels.
What was done? Changed the name of the Default panel to Default - General.
What will be affected? The default Dashboard panel, which is now called Default - General, and contains the following indicators:
Environmental impact
Total printers - Online
Customers
Total printers
Pages printed
Average pages per printer
Supplies running low
Premature exchanges
Alerts by criticality
Daily production - last 30 days
Prints by organization
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Change the context of all devices to inventory
What purpose? Change the context of all devices to inventory.
What was done? Changed the nomenclature related to all devices menu to reflect the inventory context.
What will be affected? The Devices > All menu has been renamed to Devices > Inventory.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Create a new device monitoring menu
What purpose? To create a new menu covering device monitoring.
What was done? The device menus for printers and computers have been transferred to the new monitoring menu.
What will be affected? The Devices > Printers and Devices > Computers menus can be viewed in the Monitoring > Printers and Monitoring > Computers menus, respectively.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Change the agent context for installations
What purpose? Provide a menu that covers the installation, enabling and monitoring of the DCA and Cloud Connector agent modules and services.
What was done? Changed agent-related nomenclatures to reflect the installations context.
What will be affected? The Agents menu has been renamed to Installations.
The View agent grid and Agent management permissions have been renamed to View Module and Service grids and Installation management, respectively.
The Agent column in the Monitoring > Printers menu grid has been renamed to Installations.
The Agent information on the printer's INFO tab has been renamed to Installations.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Adding columns to supply grids
What purpose? Adding new columns to the supply grids.
What was done? The following columns have been added to the grids:
Grid from the Supplies > Demand planning menu:
Date created: date on which the demand was opened.
Entry date: date on which the current supply entered the printer.
Last reading date: date the printer was last read.
Supplies grid from the printer summary tab in the Monitoring > Printers > Select printer > Open menu:
Capacity: capacity of the supply.
Part number: part number of the supply.
Grid from the Supplies > Premature exchanges menu:
Product: last product identified in the printer. This identification can occur through readings or through the product present in the demands generated for the printer. If the capacity is forced through the rule, the capacity entered in the Product column may be different from that entered in Capacity.
Printed pages: number of pages printed by the product up to the time it was replaced.
Supply serial number: supply serial number of the product. Supplies that do not have a serial number captured in the scan will be identified with a hyphen.
Grid from the Supplies > Supplies running low menu:
Product: last product identified in the printer. This identification can occur through readings or through the product present in the demands generated for the printer. If the capacity is forced through the rule, the capacity entered in the Product column may be different from that entered in Capacity.
Capacity: capacity of the supply.
Pgs (printed pages): number of pages printed by the product up to the time it was replaced.
Supply serial: supply serial number of the product. Supplies that do not have a serial number captured in the scan will be identified with a hyphen.
What will be affected? The grids in the menus Supplies > Demand planning, Supplies > Premature exchanges and Supplies > Supplies running low, and the supplies grid in the printer summary tab in the menu Monitoring > Printers > Select printer > Open.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Reordering the printer grid columns
What purpose? To reorder the columns of the printer grid to better organize priority data.
What was done? The columns in the printer grid were reordered as follows:
Status (monitoring)
Connection
Installations
Customer
Site
Department
Name
Serial number
Asset number
IP address
Monitored
Last meter
Manufacturer
Model
Unit
What will be affected? The grid in the Monitoring > Printers menu.
What is the impact on the environment? Only grids that have not been altered by editing columns will be reordered. Grids that have already had their columns edited will remain as edited by the user.
Observations? There isn't one.
Reordering the columns of the supplies running low grid
What purpose? To reorder the columns of the supplies running low grid in order to better organize the priority data.
What was done? The columns in the supplies running low grid were reordered as follows:
Customer
Site
Supply
Color
Current level
Running low by
Coverage
Pgs (printed pages)
Last reading
Printer
Yield
Product
Capacity
Supply serial
Initial level
Efficiency
Department
Printer model
Printer manufacturer
Printer serial
Printer asset number
Status
What will be affected? The grid in the Supplies > Supplies running low menu.
What is the impact on the environment? Only grids that have not been altered by editing columns will be reordered. Grids that have already had their columns edited will remain as edited by the user.
Observations? There isn't one.
Fixes
Failure in translation of two sentences
How did the problem happen? Two sentences were untranslated on the NDD Orbix portal.
When did the problem happen? When opening the printer search tab of the NDD - Printer Monitor service.
Where was the problem? In the printer search tab of the network printer service (NDD - Printer Monitor).
What was done to fix it? A translation was applied to the component.
October 09, 2023
New features
Print queue management (BETA version)
What is the new functionality? NDD Orbix print queue management aims to support providers and their customers in the effective and centralized deployment and management of their print environments, ensuring that these environments remain up-to-date and functional.
What is the benefit of the new functionality? The main benefits of this functionality are:
cost reduction and agility in deployment
centralized and easier administration
always up-to-date environment
How does the new functionality work? Management is done through NDD Orbix portal and the responsibility for distributing these configurations in the environment lies with the DCA and Cloud Connector agent. Remember to review the permissions of the users who will have access to the new functionality to grant them.
Observations? The version currently available on the NDD Orbix portal for managing print queues is BETA.
It is necessary to update the DCA and Cloud Connector agent to version 1.0.5.
Register device groupings and link services to them
What is the new functionality? Allows you to register device groupings and link services to them.
What is the benefit of the new functionality? Groupings make it quicker and easier to manage the system's functionalities, as they allow the user to control which objects will be assigned to certain functionalities.
How does the new functionality work? The user will be able to register the groupings and determine their members, so that in other functionalities of the system they can assign this grouping to the registry.
Observations? Currently, only computers can be assigned as grouping members.
Filter printer monitoring by customers
What is the new functionality? Filter the monitoring of network or USB printers by customers.
What is the benefit of the new functionality? The monitoring filter speeds up operation by mass-selecting the customers whose manufacturers and models will be monitored or blocked.
How does the new functionality work? In the Settings > Monitoring menu, the rules will be created for all customers or specific customers, allowing you to select whether all the devices of these customers will be monitored or blocked and to add exceptions.
Observations? It is necessary to update the DCA and Cloud Connector agent to version 1.0.5.
Notify events that occurred on the portal
What is the new functionality? Add the notification area of the NDD Orbix portal.
What is the benefit of the new functionality? View events that occurred in the system.
How does the new functionality work? The notifications icon is in the top right corner of the NDD Orbix portal. When viewing the notifications icon, you can easily identify whether there are any unread notifications by means of a purple icon displaying the quantity.
Observations? There isn't one.
New predefined meters production statement report
What is the new functionality? Make available a new predefined meters production statement report.
What is the benefit of the new functionality? Generate a report on the yield of all enabled reference meters, with yield information by site, department, and printer, according to the filters performed by the provider.
How does the new functionality work? The Meters production statement report must be generated through the menu Reports > Predefined. Perform the desired filters to generate the report.
Observations? There isn't one.
New predefined supply efficiency report
What is the new functionality? Make available a new predefined report on supply efficiency.
What is the benefit of the new functionality? Generate a report on the efficiency of supplies finalized, with strategic indicators for the provider's profitability management.
How does the new functionality work? The Supply efficiency report must be generated through the menu Reports > Predefined. Perform the desired filters to generate the report.
Observations? There isn't one.
Implement a new default printer monitoring dashboard
What is the new functionality? Implement a new default printer monitoring dashboard, called Default - Monitoring.
What is the benefit of the new functionality? View and manage the data of your operation, specifically related to the monitoring of printers in the park.
How does the new functionality work? The default monitoring dashboard will contain the following indicators:
Total printers - Online
Monitoring - Online and Offline by customer
Monitoring - Online and Offline
Printer monitoring
Total printers - Monitored
Printer monitoring by customer
Observations? There isn't one.
Column grouping in the computer grid
What is the new functionality? Implemented a new common screen element, column grouping.
What is the benefit of the new functionality? The provider will be able to group the columns in the grid for better data visualization.
How does the new functionality work? To perform grouping, the provider must drag the respective column they want to group to the designated area.
Observations? The new feature is available in the Devices > Computers grid.
Inclusion of a new column in the computer grid
What is the new functionality? Include the last read column in the computer grid.
What is the benefit of the new functionality? Facilitate the visualization of the computer's last reading without the need to open the device properties to view the information.
How does the new functionality work? The new Last read column will be positioned after the Serial number column in the Devices > Computers menu grid.
Observations? There isn't one.
Improvements
Replace the encryption method of the agent's proxy server settings
What purpose? Replaced the encryption method for the agent's proxy server settings, increasing the integrity and authenticity of the information, which is essential for digital rights management and copy protection.
What was done? Replaced the method of encryption of the user and password informed when installing or updating the agent.
What will be affected? The user and password (PROXYUSER and PROXYPASSWORD parameters) of the agent's proxy server settings.
What is the impact on the environment? When you update the agent, the proxy server settings will be lost, and you will need to configure them to ensure that the agent continues to function correctly.
Observations? There isn't one.
Improve the service configuration journey after creating the network printer monitoring rule
What purpose? To improve the user journey by speeding up the process of deploying and configuring network printers.
What was done? After creating the rule to enable a network printer service and synchronizing the service of the agent linked to the computer, the Configure button will be enabled so that the user is taken directly to the service settings for that rule.
What will be affected? In the network printer monitoring rules in the Agents > Enable services menu, there will be a new Configure button so that the service settings for the selected rule can be made.
What is the impact on the environment? There isn't one.
Observations? When creating a rule, the services will be synchronized immediately. However, if synchronization fails when the rule is created, click on the Synchronize button.
Migrate service rule settings to another menu
What purpose? To concentrate the activation of all unique agent services in a single location.
What was done? Enabling and configuring the service rules for monitoring computers, network printers and USB printers, and managing print queues, will be done in the Agents menu.
What will be affected? The Agents menu will have a new submenu called Enable services, for configuring these rules.
What is the impact on the environment? There isn't one.
Observations? The Settings > Monitoring menu will now contain the settings that were previously made in the Settings > Monitoring > Monitoring Configurations menu. The Settings > Monitoring > Monitoring Services menu will no longer exist.
New permissions to enable or disable services and configure their rules
What purpose? New permissions to enable or disable services and configure their rules.
What was done? Created the permissions Managing service rules to view the Agents > Enable services menu and configure service rules, and Enable or disable general service rule to view the Agents > Enable services menu and edit services to enable or disable them.
What will be affected? The permissions of users and permission groups.
What is the impact on the environment? It will be necessary to review the permissions of the users and permission groups already registered to grant or not the new permissions.
Observations? There isn't one.
Facilitate the selection of available dashboard indicators
What purpose? To make it easier to select the available indicators when creating, duplicating or editing dashboards.
What was done? Separate the available indicators by category.
What will be affected? The creation, duplication or editing of dashboards.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Adding new permissions for reports
What purpose? Added new permissions for report management to allow segregation of user actions.
What was done? Added new permissions to allow reports to be viewed, managed and exported.
What will be affected? In the Administration > Users and Administration > Permissions Groups menus, when creating or editing a user or a permission group, it will be possible to define the level of permissions that apply to the reports.
What is the impact on the environment? It is necessary to review the permissions granted to users and permission groups to add or remove permissions related to reports.
Observations? Definition of new permissions:
Customized: View, filter and generate the custom reports created by other users in public mode in the Reports > Custom menu grid
Predefined: View, filter and generate predefined reports from the Reports > Predefined menu
Manage: Create, edit or delete the custom reports from the Reports > Custom menu
Export: Export the reports generated in the Reports > Predefined and/or Reports > Custom menus
Adding new permissions for dashboards
What purpose? Added new permissions for managing dashboards to allow users to segregate the viewing and administration of indicators.
What was done? New permissions implemented to allow dashboards to be viewed and managed by indicator categories.
What will be affected? In the Administration > Users and Administration > Permission Groups menus, when you create or edit a user or a permission group, you can define the level of permission they have for the dashboards.
What is the impact on the environment? It is necessary to review the permissions granted to users and permission groups to add or remove permissions for dashboards.
Observations? Definition of new permissions:
View Alert indicators: View, create, duplicate and edit the dashboards with indicators related to the Alerts category
View Printer indicators - Monitoring: View, create, duplicate and edit the dashboards with indicators related to the Printers - Monitoring category
View Printer indicators - Production: View, create, duplicate and edit the dashboards with indicators related to the Printers - Production category
View Printer indicators - Supplies: View, create, duplicate and edit the dashboards with indicators related to the Printers - Supplies category
View inventory indicators: View, create, duplicate and edit the dashboards with indicators related to the Inventory category
Limit the user's view to the units they belong to
What purpose? Limit the user's view when browsing the NDD Orbix portal to only the customers of the units they belong to, also considering the unit hierarchy.
What was done? Users of units can only view the data of the customers in their unit hierarchy.
In Unit 1, there is Customer 1. In Unit 1.1, there is Customer 2. If you belong to Unit 1, you will be able to see the data for Customer 1 and Customer 2, but if you belong to Unit 1.1, you will only be able to see the data for Customer 2.
What will be affected? NDD Orbix portal navigation in menus:
Dashboards (menu Dashboard)
Users (menu Administration > Users)
Units (menu Administration > Units)
Customers (menu Administration > Customers)
Groupings (menu Administration > Groupings)
Unmanaged devices (menu Devices > Unmanaged)
Printers (menu Devices > Printers)
Computers (menu Devices > Computers)
All devices (menu Devices > All)
Alerts (menu Warnings > Open, Processing and Closed)
Agents (menu Agents > Modules, Services and Service status)
Supplies running low (menu Supplies > Supplies running low)
Demands (menu Supplies > Demand planning and Completed demands)
Premature exchanges (menu Supplies > Premature exchanges)
Predefined and custom reports (menu Reports)
What is the impact on the environment? The user will no longer be able to view customer data that is not present in his unit hierarchy. If the user does not belong to any unit, he will see all the customers.
Observations? There isn't one.
Limit the number of units the user belongs to
What purpose? Limit the number of units a user belongs to.
What was done? A user can be added in up to 5 units, regardless of unit hierarchy.
The user belongs to the South unit, which has the subunits Oklahoma, Texas and Arkansas. The user will belong to all subunits, but only 1 unit will be counted, as it is linked to the South unit.
What will be affected? When the user already belongs to 5 units, when trying to be added to another unit, a message will be displayed that the limit of units has already been exceeded. To add the user to another unit, it will be necessary to review the units they belong to and remove him from any of them.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
View the user's units in their register
What purpose? Allow the visualization of the units to which the user belongs in their registration.
What was done? Add the UNITS tab to the user's registration.
What will be affected? By accessing the UNITS tab in the user's registration, it is possible to view the units to which they belong. By clicking the name of a unit, you will be directed to the user register of that unit.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Limit the number of subunits in the unit
What purpose? To limit the number of subunits in the unit.
What was done? Each main unit or subunit can have up to 10 child units.
What will be affected? When a main unit or subunit already has 10 child units, an attempt to create another child unit will display a message that the hierarchy limit has already been exceeded.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Link all customers devices to the unit
What purpose? To link all customers devices to the unit.
What was done? When you add a customer to a unit, all their devices (existing and future) will be linked to it.
What will be affected? It will no longer be possible to add or remove devices from a unit, as all customers' devices will be considered. Devices will move in and out of units according to the customers added or removed (assignment rules). In the DEVICES tab of the Administration > Units menu, the devices that belong directly to the unit will be displayed in normal color, while the devices that belong to the child units of that unit will be displayed in gray.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
New criteria for excluding from a unit
What purpose? Establish new criteria for excluding from a unit.
What was done? It will not be possible to exclude a unit or subunit if:
there are customers or users assigned to it
the unit or subunit has subunits
What will be affected? If the unit has the links described above, when trying to delete the unit, a message will be displayed.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Change criteria for creating units
What purpose? Change the criteria for creating units and subunits.
What was done? If the user does not belong to any unit, they can create main and child units. If you belong to one or more units, you can only create child units.
What will be affected? Users who do not belong to a unit will be shown the Create unit and Create child unit buttons in the Administration > Units menu. Users who belong to one or more units will only see the Create child unit button in the Administration > Units menu.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Change customer creation according to the units the user belongs to
What purpose? Change customer creation according to the units the user belongs to.
What was done? If the user who is creating the customer belongs to one or more units, the customer created will not be available in the grid or to make the other settings until it is assigned to a unit. If the user who is creating the customer does not belong to any unit, the customer created will be available in the grid, the other settings can be carried out as normal and it can be inserted into the units later.
What will be affected? When a customer is created by a user who belongs to one or more units, a confirmation message will be displayed. Once you have confirmed that the customer has been created, follow the steps below to complete its configuration:
Add the customer to the units
Return to the Administration > Customers menu
Select the customer created
Click on the Open button in the upper right corner
Create customer sites and departments
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Change user creation according to the units that the creator user belongs to
What purpose? Change the creation of users according to the units that the creator user belongs to.
What was done? The user created will be assigned to the same units as the user who created it. If the user who created it does not belong to any unit, the user created will not either.
What will be affected? The units to which the created user belongs.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Display the number of units the user belongs to
What purpose? Display the number of units the user belongs to.
What was done? Show the number of units the user belongs to when linking him to a unit.
What will be affected? When you add a user to the unit, the Units column will show the number of units the user belongs to.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Add new search filter for computer RAM memory history
What purpose? Add a new filter to the search of the computer's RAM memory history.
What was done? Enable the search of the RAM memory history by its model.
What will be affected? The search by model can be performed by clicking on View history of the Hardware indicator of the SUMMARY tab of the registered computer.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Improve the period filter for meters, supplies and alerts reports
What purpose? To improve the period filter of the predefined and custom reports for meters, supplies and alerts.
What was done? Currently, to filter the report period, you must enter the start and end date. In addition, in custom reports, the period remains static, requiring the user to update it each time the report is generated. With the improvement, along with an improved experience when generating predefined reports, in custom reports the period filter will be dynamic, with no need for manual adjustment. For example, if the report's date filter is set to the last 30 days, the data displayed will be from the 30 days prior to the date it was generated. The filters are as follows:
Exact date: select a specific date
Period: select a period of dates
Last X days: select to display data from the last 7 days, last 15 days or last 30 days
What will be affected? The period filter of the predefined and custom reports for meters, supplies and alerts.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Apply date and time treatment to reports
What purpose? Apply date and time treatment to reports.
What was done? Change in the format of the reports, which will now respect the presentation of date and time data in different time zones.
What will be affected? Date and time data present in system reports.
What is the impact on the environment? There isn't one.
Observations? There isn't one.
Improve error log information - Service: NDD Printer Monitor
What purpose? Improve the information in SNMP error logs and the configuration for monitoring meters and supplies.
What was done? Now, if there is an SNMP error, the IP of the printer in question will be informed. In addition, information about whether meter monitoring is enabled will be reported along with the IP of the printer in question.
What will be affected? Remote logs on the NDD Orbix portal.
What is the impact on the environment? It is necessary to update the DCA and Cloud Connector agent to version 1.0.5.
Observations? There isn't one.
Fixes
RAM memory and computer processor graph filter failure
How did the problem happen? RAM memory and processor data for the entire period are being displayed, regardless of the filter performed.
When did the problem happen? When consulting the RAM memory and processor graph.
Where was the problem? In the PERFORMANCE tab of the computer registered.
What was done to fix it? The data will be displayed according to the filtered period.
Improper RAM memory exchanges on computers
How did the problem happen? Inappropriate RAM memory swaps with invalid or empty serial numbers were being generated on computers.
When did the problem happen? When two or more computers had the same model of RAM memory with invalid or empty serial numbers.
Where was the problem? In the RAM memory history of computers.
What was done to fix it? RAM memory will be recorded only once as Added when its serial number is invalid or empty.
Order of custom report columns not maintained
How did the problem happen? When configuring the order of the columns in a custom report, the order was only maintained when generating the first report.
When did the problem happen? When generating more than one custom report.
Where was the problem? In custom reports.
What was done to fix it? The settings made in the order of the custom report columns will be kept whenever the user generates it.
Inconsistency in an error code - Service: NDD Printer Monitor
How did the problem happen? Error code "4005" was incorrectly displayed as "8025".
When did the problem happen? When an SNMP exception (SnmpEntryException) was thrown, the code displayed was "8025" instead of the correct one, "4005".
Where was the problem? When monitoring printers via SNMP.
What was done to fix it? The category of the error and its identifier have been adjusted to be displayed correctly.
Observations? It is necessary to update the DCA and Cloud Connector agent to version 1.0.5.