Skip to main content
Skip table of contents

May 2025

These are the May 2025 release notes of NDD Orbix.

See a summary of all updates and click on the links to navigate each one.

May 15, 2025

DCA and Cloud Connector agent:

APPROVALS

May 08, 2025

NDD Orbix portal:

NEW FEATURES

DCA and Cloud Connector agent:

APPROVALS


May 15, 2025

Approvals

Adjusted USB printers models (Service: NDD - Printer Monitor USB)

 

Meters capture

Ricoh

IM 4000
MP 3055
P 501

The DCA and Cloud Connector (Windows) agent must be updated to version 1.1.21 and the NDD - Printer Monitor USB (Windows) service to version 1.1.9, respectively, as instructed at Update the agent or gateway on portal.


May 08, 2025

New features

Supplies management for thermal printers

This new feature redefines how companies manage their supplies, ensuring greater predictability, reducing waste and eliminating operational failures. With an intelligent and automated solution, customers can overcome daily challenges such as unexpected supply shortages, rework and unnecessary costs, putting them ahead of the competition.

The features currently available are:

  • Total visibility of supplies in use: monitor, in real time, which supplies are being used in each thermal printer, ensuring total control over consumables.

  • Alerts for supplies running low: anticipate the need for replacement and avoid operational downtime by identifying supplies that are nearing the end of their life.

  • Complete demand management with auditing: have an automated workflow for meeting demands, with detailed history and traceability by status, ensuring efficiency and control.

  • History of exchanged supplies: access complete records on replacements made, facilitating audits and process optimization.

  • Product and compatibility management: configure a robust product layer, associating thermal printer models with compatible supplies, ensuring efficiency in replacement and use of consumables.

This innovation ensures proactive supply management, optimizing operations, ensuring service continuity and reducing costs.

For more details about the feature, access Thermal printer supplies management.

For more details on how to configure the feature, access Managing thermal printer supplies.

The DCA and Cloud Connector (Windows) agent must be updated to version 1.1.20, the NDD - Thermal Monitor (Windows) service to version 1.1.0 and the NDD - Thermal Monitor USB (Windows) service to version 1.5.0, respectively, as instructed at Update the agent or gateway on portal.


Password preview at login

We have implemented a password-eye feature (eye icon) that allows you to switch between displaying and hiding the characters entered in the password field.

This feature makes it easier to check the password you have entered, helping to prevent typing errors.

To use it, click on the eye icon located in the right corner of the password field on the login screen.


Approvals

Approved network printers (Service: NDD - Printer Monitor)

 

Meters and supplies capture

HP

LASER MFP 137fnw

Epson

AM-C4000 SERIES

Ricoh

PRO C5300S
PRO C5100S

Lexmark

XC4240
CX962se

Katusha

M240

Konica

BIZHUB C300i

The DCA and Cloud Connector (Windows) agent must be updated to version 1.1.20 and the NDD - Printer Monitor (Windows) service to version 1.1.16, respectively, as instructed at Update the agent or gateway on portal.


Approved USB printers (Service: NDD - Printer Monitor USB)

 

Meters and supplies capture

Meters capture only

Epson

EM-C800

-

Ricoh

-

IM 430
SP C440DN

The DCA and Cloud Connector (Windows) agent must be updated to version 1.1.20 and the NDD - Printer Monitor USB (Windows) service to version 1.1.8, respectively, as instructed at Update the agent or gateway on portal.


Adjusted network printers models (Service: NDD - Printer Monitor)

Brother

MFC-L6912DW

Lexmark

M5255

Epson

WF-C878R

Xerox

ALTALINK B8045

Kyocera

ECOSYS P3155dn

The DCA and Cloud Connector (Windows) agent must be updated to version 1.1.20 and the NDD - Printer Monitor (Windows) service to version 1.1.16, respectively, as instructed at Update the agent or gateway on portal.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.