May 2024

To correct this problem, a filter has been applied to the indicator to ensure that the data is displayed according to the units to which the user belongs.

Alert not being generated and email notification not being sent

Even though the requirements of the alert rule's settings were met, the alert was not being generated in the Warnings > Open menu and the email notification (when configured) was not being sent.

To correct this problem, the backup setting for alert rules has been changed so that alerts are generated correctly and email notifications (when configured) are sent.

May 20, 2024

New features

Additional fields in printer properties

The new functionality makes it possible to adapt the registration of devices to the specific needs of the organization, by adding fields that are not available in the standard options. The fields can be named and filled in according to the desired information.

Adding custom fields to device properties offers users a flexible and adaptable way of managing specific information about their devices. This allows for better customization of device registration, meeting both individual and organizational needs.

To register the desired fields (currently only available for printers), go to Settings > Additional fields. Then view the device properties to fill in the fields with the desired information. The information will be available for viewing in the grid and in the device register.

The additional fields can also be consulted or updated via Printers API:

Query endpoint: 'GET /v1/printers'
Update endpoint: 'PATCH /v1/printers/{printerId}'

The query and update are subject to the provider configuring at least one additional field.

Automating the completion of demands

The new functionality implements the automation of the completion of demands in progress through the system.

The benefit of this functionality is that it allows the process of replenishing supplies in the NDD Orbix to be completely automated, from generating the demand to finalizing it. Automating this process optimizes time and resources, providing more agile and effective management of customers' demands.

This functionality works as follows: if there are active rules for the respective demand members, when a supply change occurs in the printer, the system will check whether the new replacement is of the same type and color as the previous supply. If it is, the demand in progress will be automatically terminated, without the need for manual user intervention.

To configure the rules for automatic completion of demands, go to Create automatic completion of demands rule.

Computers API

The new functionality introduces the Computers API, which allows access to a variety of computer-related data, including registration information, RAM memory usage history, processor usage history and the updating of computer monitoring data.

The benefit of this functionality is that it enables integration with the Computers API, offering a more automated way of accessing detailed information about computers and updating their monitoring data.

To consult the endpoints, methods, parameters, request examples and responses returned from each call, go to Computers API.

Implement a new default computer monitoring dashboard

The new functionality implements a new default dashboard for monitoring computers, called Default - Computers. In addition, a new permission has been created that allows you to view, create, duplicate or edit this new default panel and the indicators that make it up: View Computers indicators - Monitoring.

The benefit of this functionality is to provide an effective way of viewing and managing operating data, especially with regard to monitoring the computers in the park.

The default computer monitoring dashboard includes the following indicators:

Computers - Active and inactive
Active and inactive computers by customer
Computers - CPU usage
Computers - Disk usage
Computers - Memory usage
Usage indicators by customer

When creating, duplicating or editing a dashboard, it is possible to select these indicators for inclusion in the customized dashboard.

Remember to review the permissions of the users and permission groups that will have access to the new functionality in order to grant them.

To access the detailed description of each indicator, go to Managing dashboards.

May 16, 2024

Improvements

Optimizing agent and service storage (DCA and Cloud Connector agent and Services: NDD - Printer Monitor, NDD - Printer Monitor USB and NDD - Computer Monitor)

The aim is to optimize the disk space used by the DCA and Cloud Connector agent and the NDD - Printer Monitor/NDD - Printer Monitor USB/NDD - Computer Monitor services, ensuring more efficient management of computing resources.

Thus, when updating the version of the agent and/or services via the NDD Orbix portal, only the latest version will be stored in the LiveUpdateDownloads and LiveUpdatePackages folders of the Workfolder directory, automatically deleting previous versions.

Packages prior to this version will remain in the installation directory. The change only applies to new packages from this version onwards.