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December 2024

These are the December 2024 release notes of NDD Orbix.

See a summary of all updates and click on the links to navigate each one.

December 23, 2024

DCA and Cloud Connector agent:

IMPROVEMENTS

FIXES

APPROVALS

December 17, 2024

NDD Orbix portal:

FIXES

December 03, 2024

NDD Orbix portal:

FIXES


December 23, 2024

Improvements

Change in printer search/monitoring format (Service: NDD - Printer Monitor)

To improve the scalability of printer monitoring, we have optimized the search processes.

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor service to version 1.1.11, respectively, as instructed at Update the agent or gateway on portal.


Fixes

Failure to search for devices by fixed address (Service: NDD - Printer Monitor)

When registering devices for monitoring by fixed address, the devices were not monitored due to an inconsistency when saving the addresses in the database.

To fix this problem, we have resolved the inconsistency in the database.

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor service to version 1.1.11, respectively, as instructed at Update the agent or gateway on portal.


Failure to search for Brother MFC-T4500DW device information (Service: NDD - Printer Monitor)

An error occurred when processing the meter information for the Brother MFC-T4500DW printer in NDD Orbix.

To fix this problem, we have corrected the capture of duplicate meters.

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor service to version 1.1.11, respectively, as instructed at Update the agent or gateway on portal.

Approvals

Approved network printers (Service: NDD - Printer Monitor)

 

Meters and supplies capture

Lexmark

MC3224dwe

Epson

AL-M320DN
ET-4856

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor service to version 1.1.11, respectively, as instructed at Update the agent or gateway on portal.


Approved USB printers (Service: NDD - Printer Monitor USB)

 

Meters and supplies capture

Epson

AL-M320DN
ET-4850
ET-4856

Kyocera

ECOSYS PA4000cx
ECOSYS-PA4500x
ECOSYS PA2100cx

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor USB service to version 1.1.5, respectively, as instructed at Update the agent or gateway on portal.


Adjusted network printers models (Service: NDD - Printer Monitor)

 

Meters and supplies capture

Konica

MINOLTA BIZHUB C284e

HP

LASERJET 400 COLOR M451dw

The DCA and Cloud Connector agent must be updated to version 1.1.15 and the NDD - Printer Monitor service to version 1.1.11, respectively, as instructed at Update the agent or gateway on portal.


December 17, 2024

Fixes

Automatic updating of services was not carried out

When creating automatic service update rules in the Installations > Automatic updates > Update rules menu, for customers with many installations, the update process was not being carried out.

To fix this problem, we carried out a refactoring to ensure that the notification messages triggered the services to start the updates.


December 03, 2024

Fixes

Error when saving changes to printer search settings

When there were a large number of records registered on the printer search settings screen of the NDD - Printer Monitor service, an error occurred when trying to save the changes made. This error was related to a timeout caused by waiting for all the data to be loaded for updating.

To fix this problem, we have optimized the process of saving changed data on this screen, avoiding loading data that will not be used and limiting loading to only those items that need to be changed.

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