When there are several EcoPrint rules for the same customer and members overlap, which one will be applied?
The hierarchy below determines which rule will be applied:
Exclusion rule
Custom rule with print queues
Custom rule with printers
Custom rule with specific model
Custom rule with all manufacturers
Default rule
Example:
For customer ABC, the following rules are configured:
Rule A, exclusion: printer 123 from the manufacturer Canon
Rule B, custom: all models from the manufacturer Canon and savings of 20%
Rule C, default: customer ABC and savings of 30%
No savings will be applied to printer 123, even if it is included in rules B and C, because the exclusion rule takes precedence over the others.
The 20% saving will be applied to prints from the manufacturer Canon, as the customized rule takes precedence over the standard rule.
The 30% saving will be applied to the ABC customer's other managed printers and registered print queues, which are not related to Canon.