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Configure thermal printer supplies

Once the DCA and Cloud Connector agent is installed and enabled, operational data capture begins and thermal printer supplies monitoring is activated. From there, you can use all the platform's intelligence to predict replenishments, analyze consumption, and identify waste.

NDD Orbix automatically recognizes and manages the main types of supplies used in corporate printing environments. These are:

  • Thermal Paper: paper coated with a heat-sensitive layer that reacts to the heat of the printhead.

  • Thermal Transfer Paper: specific paper for thermal transfer printers, which requires the use of a ribbon to fix the print.

  • Ribbon: film composed of wax, resin or a combination of both, used in thermal transfer printers to transfer the image to paper or labels using heat.

  • Cutter: device integrated into thermal printers that automatically cuts paper or labels after printing.

Initially, demand generation and identification of replacements will be based on the supply's yield indicator. Therefore, it is essential to correctly inform the actual capacity of each product in the registry.

Exchanges can also be identified based on the level indicator, provided that the supply provides this information.

After registering the products and linking compatibilities, the system begins monitoring the consumption of supplies in the thermal printers. From then on, users can take advantage of all the intelligence of NDD Orbix for efficient management, including replacement, purchase forecasting, indicator analysis, and exchanges.


For detailed instructions on configuring supplies, see the following documentation:

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