Configure network thermal printer service monitoring
The monitoring configuration allows you to define:
Thermal printer response time: time that the agent will try to capture odometer and supply data.
By default, a time of 1 minute (01:00) will be registered when the service is created, but it can be changed according to the operation's needs.Use ping test to monitor: when enabled, the agent performs a PING test on each thermal printer at the beginning of monitoring.
By default, the configuration will be enabled when the service is created, but it can be disabled as needed.Alert monitoring: when enabled, the agent monitors thermal printer events and alerts.
By default, the configuration will be enabled when the service is created, but it can be disabled as needed.Odometer and supply monitoring: when enabled, the service will collect the thermal printer's registration information and monitor odometers and supplies. When disabled, the service will only collect the thermal printer's registration information.
By default, the configuration will be enabled when the service is created, but it can be disabled as needed for the operation.
Who can use this feature
Users with the Admin or Installation management permissions
Instructions
Go to the Installations > Services menu
Click on the desired service to open its properties
Click on the Settings and Monitoring tab
Enter the thermal printer's response time
Information
The minimum time allowed is 1 minute (01:00) and the maximum is 10 minutes (10:00).
Enable or disable the other settings as desired
Click the Save button