Configure network thermal printer search for the service

The daily search configuration defines the times at which the agent scans for new devices and monitors the addresses configured by unicast or broadcast. By default, the times 09:00, 13:00, and 18:00 will be registered when the service is created, but they can be changed according to the needs of the operation.

In addition to the daily forecast, the search can be started manually at any time. This allows immediate identification of new devices, instant registration and monitoring, as well as synchronization of data from thermal printers already registered.

Who can use this feature

Users with the Admin or Installation management permissions

Instructions

1. Go to the Installations > Services menu

2. Click on the desired service to open its properties

3. Click on the Settings tab and Printer search

Configure daily printer search

1. Locate the Daily thermal printer search option

2. Click the + Add button

3. Enter the desired time

4. Click the Add button to add the time and remain on the add screen or the Add and Close button to add the time and return to the registration

5. Click on the Save button

Note

If all times are removed, the scan will be performed automatically every 1 hour.

Configure immediate printer search

1. Locate the Thermal printer search option

2. Click the Search for printers button to start the search

Below, the system will display the quantity of thermal printers being found and synchronized in real time.

If a search is already in progress due to the synchronization settings, it will not be possible to start a new search until the current process is complete.

When the search for all thermal printers is complete, the number of devices found will be displayed and the Search for printers button will be reactivated to signal completion.

Clicking the Finish search button will interrupt the thermal printer search. Only printers found up to the moment of interruption will be synchronized.

Note

To ensure complete synchronization, wait for the process to finish automatically.

During the search, you can navigate the portal without interrupting the process.

After any search (scheduled or immediate), the thermal printers found can be viewed in the Supervised printers tabs.