DCA and Cloud Connector agent

The monitoring agent for NDD Orbix is the DCA and Cloud Connector. It is necessary for managing computers, network printers, USB printers, USB thermal printers, print queues and saving supplies.

This agent has the objective of:

Collect and send monitoring, meters, supplies and events data from network printers to NDD Orbix (NDD - Printer Monitor service)
Collect and send monitoring, meters and supplies data from USB printers to NDD Orbix (NDD - Printer Monitor USB service)
Collect and send monitoring, odometers and events data from USB thermal printers to NDD Orbix (NDD - USB Thermal Monitor service)
Install drivers and print queues via the NDD Orbix portal (NDD - Print Queue service)
Collect and send monitoring data from the computer to NDD Orbix (NDD - Computer Monitor service)
Apply the saving rules configured in the NDD Orbix portal to print jobs and disable the advanced printing features in the driver properties of the printers covered by the default and custom EcoPrint rules (NDD - Supply Watch service)
Monitor print jobs, which is necessary for the operation of other services (NDD service - Queues Monitor)

To check the prerequisites and install the DCA and Cloud Connector agent, go to Configuring the DCA and Cloud Connector agent.

Communication between the DCA and Cloud Connector agent and the NDD Orbix portal can take place in three different ways:

Direct communication: when there is no specific definition of using a proxy or gateway, communication takes place directly between the agent and the portal.
Using a proxy: this is a resource in the customer's infrastructure, responsible for mediating the devices' communication with the internet.
Using a gateway: this is an NDD resource (Gateway Connector), capable of intermediating agent communication with the NDD Orbix portal. In addition, the gateway caches data for certain features of the solution.

The communication flow is as follows: