Error code 8035

Failure

The log from the NDD - Computer Monitor service recorded error code 8035 (ComputerInformationException).

Cause

There was a failure when collecting general information from the computer.

Solution

Check the operating system for pending updates as instructed below:

1. Click on the Start menu

2. Click on the Settings submenu

3. In the left-hand side menu, click Windows Update

4. Click the Check for updates button

5. Follow the instructions to install the available updates, if any

Also, check that the device drivers are up to date and working correctly.

If the failure is not resolved using the solutions above, we recommend opening a support ticket with the logs generated.

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