Skip to main content
Skip table of contents

Error code 5004

Failure

The log from the NDD - Printer Monitor or NDD - Computer Monitor services recorded error code 5004 (IpFormatException).

Cause

The configured IP address is incorrectly formatted.

Solution

Check and correct the information contained in the ProxySettings section of the settings file.

If the failure is not resolved using the above solution, we recommend opening a support ticket for assistance in resolving the problem.


Related pages

{{component-feedback-article}}

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.