Local changes to print queues are not retained

Failure

When you manually modify data in a print queue on the computer, the changes are not retained. The queue returns to its previous configuration after a while.

Cause

NDD Orbix prioritizes the settings defined in the portal and automatically applies them to the workstations. Therefore, any changes made locally are overwritten during agent synchronization.

Solution

Make all changes you want directly in the NDD Orbix portal. This ensures that the settings are applied correctly and maintained on the stations.

Settings that are not yet available in the portal will not be overwritten. In this case, the settings made directly on the computer will be retained, as NDD Orbix does not intervene in these parameters.