Manually update the location of a computer

The location of active computers can be updated in two ways:

• Manual: update performed directly on the portal, computer by computer.

• Automatic: automatic update on all computers, on the first reading after the computer is turned on or 24 hours after the last reading, subject to commercial negotiation and contracting of the feature.

This guide covers the manual update process.

Instructions

1. Make sure that the Windows location feature is enabled on the computer

2. Access the Monitoring > Computers > Devices menu

3. Click on the name of the computer you want

4. Click on the Location tab

5. Click the Update button

6. Wait for the process to complete:

   1. If the update is successful, a confirmation message will be displayed.

   2. If there is an error, a message will be displayed with the reason. Correct the problem and try again.