Check hardware exchange history

Track changes made to the main hardware components of computers, such as hard disk, processor, and RAM memory.

This information is useful for identifying updates, replacements, or maintenance performed on devices.

Instructions

1. Access the Monitoring > Computers > Devices

2. Click on the name of the desired computer

3. In the Summary tab, locate the following indicators:

   1. Volumes: to view disk exchanges.

   2. Hardware: to view processor or RAM memory exchanges.

4. Click on the View history button for the desired hardware

Automatic RAM memory exchanges will only be performed when the serial number information is available. If the RAM memory serial number information is not available, it will be recorded in the history only once.