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Why have alerts that were closed disappeared from the grid?

Alerts that were in the grid in the Warnings > Closed menu may have disappeared for two reasons:

  1. After manually closing the alert, the system ran a check and validated that it had not been resolved. The alert was then reopened and returned to the Warnings > Open menu to be dealt with again.

  2. Seven (7) days have elapsed since the alert was closed, and this is the maximum period that can be viewed in the Warnings > Closed menu. To view longer periods, you can generate a predefined report of closed alerts with the desired period.

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