Get answers to the most frequently asked questions with these articles!
What is the difference between units and permissions?
How can I use the units?
Is the use of units mandatory for me to be able to operate the NDD Orbix portal?
Why have alerts that were closed disappeared from the grid?
What are the requisites for using NDD Orbix?
How is the environmental impact indicator calculated?
What data is collected by the DCA and Cloud Connector agent and its services?
When there are several EcoPrint rules for the same customer and members overlap, which one will be applied?
Are supply savings applied immediately after the rule is created?
If I change the settings of the print queue on my computer, which setting will prevail?
How do I prepare the driver file for uploading to the portal?
Which USB printer is considered for the print queue installation?
Which print queues that were not created by the NDD Orbix portal will be removed when the removal setting is active?
I created a print queue without activating the removal of queues that were not created by NDD Orbix, but the queues were still removed. Why did this happen?
Where can I find the solutions to the error codes in the logs?
How do I identify if a product is forced?
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