Alert management
In operations where device availability and rapid response to critical events are decisive factors for success, NDD Orbix offers the Alert management feature. This is a strategic solution that combines real-time monitoring, intelligent notifications, and process automation, allowing the provider to act proactively and efficiently.
Example of open alerts view
With this feature, it is possible to configure automated alerts based on predefined conditions, such as device failures, critical supply levels, or other relevant operational events. Each alert can be integrated into a customizable workflow, allowing the definition and automation of response processes.
In addition, the platform allows alerts to be customized by customer, offering everything from default notifications to customized messages with links to manuals or internal procedures. Forwarding can be done directly to NDD Orbix users or to external recipients via email, ensuring that information reaches the right people quickly.
Explore more about this feature
Access the detailed documentation to explore the Alert management feature in more detail:
Key pain points we help solve
Slow response processes, without standardization and with a high risk of communication failures
Lack of control and visibility over critical events that require immediate action
Low ability to anticipate and resolve problems before they cause major impacts on operations
Key benefits for your operation
Improved operational planning, with data and history that facilitate management
Operational governance (ESG), with structured processes that ensure traceability
Proactivity in identifying and resolving problems, reducing response time
Final customer satisfaction, minimizing impacts caused by operational failures
Lower environmental impact (ESG), avoiding waste and reducing the need for travel
Anticipation of solutions, with alerts that allow preventive actions before problems escalate
What makes our solution different from others
Reports
on closed
alerts
Total customization of alert rules
Workflows, automating the response flow
NDD Orbix's Alert management transforms device monitoring into a proactive, structured operation focused on reducing operational risks, ensuring greater efficiency, agility, and end customer satisfaction.