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Configure USB thermal printer service monitoring

The monitoring configuration allows you to define:

  • Alert monitoring: when enabled, the agent monitors thermal printer events and alerts.
    By default, the configuration will be enabled when the service is created, but it can be disabled as needed.

  • Odometer and supply monitoring: when enabled, the service will collect the thermal printer's registration information and monitor odometers and supplies. When disabled, the service will only collect the thermal printer's registration information.
    By default, the configuration will be enabled when the service is created, but it can be disabled as needed for the operation.

Who can use this feature

Users with the Admin or Installation management permissions

Instructions

  1. Go to the Installations > Services menu

  2. Click on the desired service to open its properties

  3. Click on the Settings and Monitoring tab

  4. Enable or disable the settings as desired

  5. Click the Save button

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