Automate the replenishment of thermal printer supplies
The NDD Orbix portal allows you to automate the entire supply replenishment process, for all customers or just specific customers, from demand generation to finalization, eliminating the need for manual interventions.
Instructions
To automate the replenishment of supplies, make the following settings:
1. Configure the replenishment service
This step ensures that the replenishment of supplies takes place.
Configure the replenishment rules, as instructed at Create replenishment service rule for thermal printer supplies.
The portal has the following default rules:
Default: disabled, applied to all members.
Thermal Paper / Thermal Transfer Paper / Ribbon / Cutter: enabled, applied to all members for Thermal Paper, Thermal Transfer Paper, Ribbon, and Cutter supplies (if not set).
To automate the process for all customers, activate the Default rule. To automate the process for specific customers, create custom rules.
2. Configure supply running low alerts
This step ensures that supply running low alerts are generated.
The portal has a default rule, applied to all members, to generate alerts when one of the following criteria is met:
Running low by: when equal to or less than 30 days
Yield: when it reaches 80%
Change the criteria values or create rules with specific criteria and members, as instructed at Create alert rule for thermal printers with supplies running low.
The system will automatically generate alerts based on the rules configured.
3. Configure automatic demand request
This step ensures that demands are automatically requested after the supply demand alert has been generated.
Configure the automatic demand request rules, as instructed at Create automatic request rule for thermal printer supply demands.
The portal has a default rule, applied to all members, but with all criteria disabled.
If you want the process to be fully automated, enable all the criteria in the default rule. If you want the process to be automated for specific criteria and members, create custom rules.
The system will automatically request the demand based on the configured rules.
You can configure the automatic sending of e-mails when a demand is generated, as instructed at Create sending e-mail rule when generating a thermal printer supply demand.
4. Configure automatic completion of demands
This step ensures that demands are automatically terminated when a supply change is detected on the thermal printer of the same type and color.
Configure the rules for automatically terminating demands, as instructed at Create automatic completion rule for thermal printer supply demands.
The portal has a default rule, applied to all members, but disabled.
If you want the process to be fully automated, enable the default rule. If you want the process to be automated for specific members, create custom rules.
The system will automatically finalize the demand when it identifies the supply change in the thermal printer, as long as the type and color match the demand.
Once all the above settings have been made, the supply replenishment process will be fully automated, according to the rules defined, either for all customers or for specific customers.